I am a Corporate Administrator of a company, how do I add a new user or another Corporate Administrator so that others can access existing or start new applications on the Portal for the company?
Online Application Portal
Follow these steps to add new Portal Users and/or Corporate Users to a company:
- Log into the OAP and click the ‘Corporate Profile’ tab.
- Select the company whose information you wish to change. You will be taken to that company’s corporate profile.
- Scroll down to the bottom of the page. You will see the ‘Corporate Users’ section.
- Click ‘Add New User to [COMPANY NAME]’
- Complete the form with the new user’s details, then click ‘Add/Update’. Note down the activation key for the new account at this point. It can be found in the corporate users section, in the third column.
- The signing officer(s) will then receive an email asking them to confirm the addition of a new user. There is a link in that email that will confirm the account creation. Click it and the account will be confirmed. Only one signing officer needs to click the link.
- The new user will then receive an email welcoming them to the portal as a user. There will be a link enclosed in that email. When they click it, they will be prompted for an activation key. The activation key for each new user added can be found next to their name in the Corporate Users table within the Corporate Profile of the company. You should share the key with them, and they can paste it in at this point. They will then generate a password and security questions and they will then be registered to the portal.
- Repeat for additional users.